Terms & Conditions
Booking with Bendigo Lodges
Welcome to Bendigo Lodges! These terms and conditions apply to all guests who book directly with us, under the registration of Edinburgh Street Pty Ltd ACN 630 371 489.
Rates
Our rates are based on your chosen dates of stay and are quoted in Australian Dollars (AUD). Please note that rates may change depending on any adjustments to your arrival or departure dates.
Additional Guests
If you’re bringing extra guests and require additional bedding, there’s an extra person rate. This only applies when staying in Lodge One when more than two guests are staying at Lodge One.
Bookings, Cancellations, Amendments and Charges
To confirm your reservation we require a credit card for guarantee purposes. All bookings require full payment upon booking. Such payment may be forfeited in the event of cancellation, amendment or failure to check in on the specified date, in accordance with the terms shown below.
Bendigo Lodges may, at its option, cancel any booking not paid in full prior to arrival. Refunds can take up to 14 working days to be processed.
Other alterations to booking details may result in a rate change. All outstanding charges are to be paid prior to arrival.
Bendigo Lodges welcomes children ten years and over.
Payment Policy
Payment can be made via Visa, Mastercard, American Express, or direct deposit. Please note that surcharges may apply to credit card payments.
Cancellation Policy
We understand that plans can change. Bookings may be cancelled or amended prior to two weeks from arrival without deposit forfeiture. Cancellations made between 7 and 14 days before your arrival will incur a 50% fee. Unfortunately, within 7 days of your stay, all monies paid will be forfeited.
No refunds or credits can be given in the event of non-arrival, any unused services, or unused nights due to travel disruptions, weather, or illness. As we are a small team operating in a regional city, we recommend guests who are unwell defer travelling until they are fit and well.
For peace of mind, we recommend you protect yourself with comprehensive travel insurance to cover any cancellation fees.
Lodges Guidelines
Check-in time is from 15:00pm, Check-out time is 11:00am, later check out may result in an additional night being charged. For arrivals after 11:00 pm, guests are required to contact us via mobile beforehand to arrange access. Without prior notice, access will not be provided for late check-ins. All indoor areas, including lodges and our Meeting Point room in Bendigo Lodges are strictly non smoking. Pets may not be brought onto the premises with the exception of guide dogs. Guests shall comply with all rules, regulations and instructions at Bendigo Lodges, including but not limited to security procedures, health and safety procedures and registration requirements.
Bendigo Lodges shall be entitled to refuse a guest entry or accommodation or to require a guest to leave the premises if unreasonable behaviour is displayed, be it threatening or abusive, causing disturbance to other guests or otherwise unacceptable. Bendigo Lodges recommend the storage of valuables in each guests own locked bags or in the own vehicles. Bendigo Lodges will not accept liability for loss or damage to those items.
Limitation of Liability
While we take every precaution to ensure the safety and security of our guests, Bendigo Lodges shall not be liable for any loss, damage, or injury caused by guests’ negligence or misconduct.
Bendigo Lodges does not accept any liability for loss or damage to a guest’s vehicle unless caused by Bendigo Lodges negligence or willful misconduct.
Guests shall be liable for any loss, damage or personal injury they may cause at Bendigo Lodges.
Bendigo Lodges may engage appropriate transfers operators and other providers to coordinate and provide certain services. The transfer operators and other providers are solely responsible for and liable for providing their respective services. Guests are also subject to specific terms and conditions imposed by other providers.
Lost Property
Any items found by our staff will be safely kept for a period of three months. If the owner cannot be identified, items will be disposed of or donated to charity.
Force Majeure
Bendigo Lodges shall not be liable for failure or delay in delivering obligations under the booking contract if the cause of the failure or delay is due to reasons beyond our control. These include, but are not limited to: war or threat of war, civil or political action or disturbance, riot, natural disaster, fire, epidemic, bad weather, terrorist activity (threatened or actual), military activity, governmental or regulatory action, industrial dispute, failure of power or machinery, failure of or interruption in externally provided services and utilities. All bookings are subject to availability, and Bendigo Lodges shall be entitled to refuse any booking on reasonable grounds.
Website Terms of Use
Terms
By accessing our website, you agree to abide by our terms and conditions. Our website is here to provide information and assistance for your booking needs.
Disclaimer
The materials on the Bendigo Lodges website are provided ‘as is’. Bendigo Lodges makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Bendigo Lodges does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
Limitations
In no event shall Bendigo Lodges or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on this website, even if Bendigo Lodges or a Bendigo Lodges authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Revisions
The materials appearing on the Bendigo Lodges website could include technical, typographical, or photographic errors. Bendigo Lodges does not warrant that any of the materials on its website are accurate, complete, or current. Bendigo Lodges may make changes to the materials contained on its website at any time without notice. Bendigo Lodges does not, however, make any commitment to update the materials.
Links
Bendigo Lodges has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Bendigo Lodges of the site. Use of any such linked website is at the user’s own risk.
Internet Protocol (IP) Address
Every time you browse the internet an IP address is automatically assigned to your computer. When users request a page from the Bendigo Lodges site, Bendigo Lodges servers log the user’s current IP address. IP addresses are used to diagnose problems.
Cookies
Bendigo Lodges website puts to use ‘cookie’ technology. These cookies are designed to facilitate your visit on the Bendigo Lodges website.
Personal Data and Privacy
Data protection is very important to Bendigo Lodges and the Personal Information (any information relating to you) of our customers is treated absolutely, positively confidential. When we need to collect information from you, we generally ask you to voluntarily supply us with the required data. This data will not be made accessible to third parties except if required by law, by court or by a regulatory authority.
Furthermore, your Personal Information will only be processed for the purposes indicated at the time of collected as indicated in the Privacy Policy https://bendigolodges.com.au/privacy-policy/or as evident under the circumstances. Please do note that your acceptance of our Privacy Policy is a condition of these Legal Terms and Conditions.
Site Terms of Use Modifications
Bendigo Lodges may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Governing Law and Jurisdiction
By accessing and using any services of the Bendigo Lodges website, the user and Bendigo Lodges agree that all matters relating to and/or any disputes arising out of the user’s access to, or use of the Bendigo Lodges website shall be governed by and interpreted and construed and enforced exclusively in accordance with the laws of Australia.